Thank you for choosing our e-commerce site for your purchases! To ensure an efficient and satisfactory delivery experience, we offer the following shipping and delivery policy:

​

 

1- Delivery options: a. Courier services: We work with reliable logistics partners to make deliveries. Service options may vary depending on the region and carrier availability.

​

 

2- Shipping: a. Shipping price: The shipping price will be calculated based on the weight, size, and destination of the order. During the checkout process, you will have access to the shipping cost before confirming payment.

​

3- Delivery times: a. Estimated delivery time: The estimated delivery time will be informed during the checkout process, taking into account the delivery region and the availability of carriers. It is important to note that delivery times are estimates and may vary due to external factors such as weather conditions, holidays, seasonal demand and unforeseen logistical challenges.

​

​​b. Tracking: Once the order is confirmed and collected by the carrier, we will provide you with a tracking code so you can follow the delivery status through our website or the carrier's website.

​

4- Delivery Adversities and Problems: a. Adverse Situations: Unfortunately, on some occasions, adverse situations beyond our control may occur that could affect the delivery of your order, such as strikes, operational problems, or transport damage. In these cases, we will do our best to resolve the problem and keep you informed of any delays or incidents.

b. Customer Service: If any problems occur during delivery or if you have any questions about the status of your order, our customer service team will be available to assist you and find the appropriate solution.

​

Remember that it is important to read and understand our Terms and Conditions of Sale before making any purchase.

​

If you have any further questions or need more information, our customer service team is available to assist you. Thank you again for choosing our e-commerce site, and we wish you an excellent shopping and delivery experience!